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Planning3 min read28 September 2026

NorthTech terms and conditions

Where to find the terms that apply to a NorthTech quote, installation, service visit or ongoing agreement.

Short answer

Short answer

The terms that apply to your work are provided with the relevant NorthTech Quote, invoice, service agreement or other written proposal. Those documents take priority because payment timing, products, installation scope, warranties and ongoing services differ between jobs.

Check the documents for your job

Before accepting work, review the current written Quote or agreement. It should identify the products or services, price and GST treatment, payment timing, access requirements and any project-specific exclusions or assumptions.

Consumer rights remain in place

NorthTech goods and services are supplied subject to the Australian Consumer Law. Nothing on this website is intended to exclude rights or guarantees that cannot legally be excluded.

Product and service terms can differ

Manufacturer warranties, special-order goods, licences, subscriptions, monitoring and service agreements can each have their own current terms. Refer to the documents supplied for the particular job rather than an older website copy.

  • Keep the accepted Quote and proof of purchase.
  • Ask about any term you do not understand before accepting.
  • Contact NorthTech if you need another copy of the applicable documents.

Questions about your terms

For a copy of the terms attached to your Quote, invoice or agreement, contact the NorthTech office on 03 8405 3002 or use the enquiry form. This webpage is general information and is not a replacement for the documents applying to your job.

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