Planning5 min read
Plan security and smart-home systems before the renovation starts
The decisions worth making before plaster, joinery and landscaping make the useful cable paths harder to reach.
Read the guideNorthTech advice
Straight answers for safer, smarter homes.
Practical guidance from the work we do across Melbourne — planning a system, choosing the right approach and understanding what is already installed.
Featured guide
Latest advice
Useful before something goes wrong.
Clear explanations you can use to plan, compare or ask a better question.
Support4 min read
How to reset a Hikvision password with Hik-Connect
Reset a Hikvision recorder password with Hik-Connect. Follow the QR-code steps, check account ownership and know when to contact NorthTech.
Read the guideSecurity5 min read
Wired or wireless alarm: which suits an existing Melbourne home?
Existing cabling, access through finished rooms, radio signal and future battery maintenance matter more than choosing one technology for the whole property.
Read the guidePlanning7 min read
Can smart-home automation be retrofitted into an existing Melbourne home?
Yes—many existing Melbourne homes can be automated. Learn what can stay, where wireless control helps, when cabling is needed and how NorthTech plans it.
Read the guideSupport4 min read
How to add a family member to your Control4 system
Give each person their own secure Control4 login. Invite a family member, choose the right role and remove access when it is no longer needed.
Read the guideSecurity5 min read
Why Luma active deterrence cameras do more than record
Luma active deterrence cameras can trigger lights and spoken warnings through Control4 — a response NorthTech has seen stop intruders in their tracks.
Read the guideSecurity4 min read
What happens to your security system during a power or NBN outage?
Alarm backup batteries, camera recording, Wi-Fi and remote access do different jobs. Here is what to check before an outage.
Read the guideSupport4 min read
Should an older alarm panel be repaired or replaced?
Age alone does not decide it. Parts, false alarms, communications and the condition of the wider system matter more.
Read the guideStart with a system
Questions we already answer in detail.
Which CCTV system suits my property?
How we choose between Luma, Hikvision and Dahua.
Read the answerWhich alarm should I choose?
The difference between Ness D8X / D16X and Ness M1.
Read the answerHow does alarm monitoring work?
Control-room monitoring, patrol response and remote system care.
Read the answerHave a question we should answer?
Tell us what you are planning or what is not working. We’ll point you in the right direction, and useful questions may become the next guide.